Blog

News

Auto Renew Contracts/Lease Agreements

  Have you ever fallen victim to an auto renew contract? Or signed a lease agreement or loan with all interest paid up front that you regretted later? It happened to me and like most things, I’ve learned the hard way! Auto renew contracts are just bad and in my opinion unethical business practices. So […]

Consumer Want Better Performance from Advanced Driver Assistance Systems

AAA research shows drivers say improving vehicle safety systems takes priority over developing self-driving cars. Automakers may already hold the key to improving public acceptance of self-driving cars: fine-tuning existing vehicle technology. AAA’s annual automated vehicle survey finds that only 22% of people feel manufacturers should focus on developing self-driving vehicles. The majority of drivers […]

Higher Percentage of Collision Repair Facilities Reported Sales Up in January Compared to Last Year

While more repairers report higher sales, the average increase was lower. More collision repair operators believe pandemic impact on sales getting worse than better. A larger percentage of collision repair facility operators responding to the most recent Collision Repair Business Conditions survey covering January reported that sales were up, but the amount of increase was […]

U.S. Driving Last Year Was Lowest in Two Decades

After six consecutive years of gradual increases in vehicle-miles traveled (VMT), the Federal Highway Administration (FHWA) released new year-end estimates yesterday showing total U.S. driving fell by 13.2% – from 3.3 trillion VMT in 2019 to 2.83 trillion in 2020. This decrease equates to an estimated reduction of nearly 170 million metric tons of carbon […]

Managing Your Online Reputation

By: Stan Creech, IGO President What does your online reputation look like? Is it important? Do you respond to reviews your customers leave you? What’s the best way to respond to negative reviews? Is it ok to ask a customer to leave you a review? How can I get more google reviews? Well hang on […]

Apprentices for Hire

  We have had more interest in the apprentice program than ever before! Let’s not let COVID get in the way, sign up to be a host today! For most shops, students under 18 are covered by the high school automotive program’s workers comp. If you have any questions, reach out to us or your […]

Stepping Out of Your Comfort Zone

By: Stan Creech Step out of your comfort one and try something new in your shop today. The adage “Keep doing the same thing, expect different results” is very true in every shop. It’s so easy to sit back on cruise control and let business take care of itself. In some shops, it may work […]

You can now use Yelp to report businesses that aren’t enforcing social distancing and mask use

Businesses that do not enforce social distancing or require their employees to wear masks can now be reported in a new Yelp update that launched Tuesday. People will be able to report on the app whether social-distancing measures have been implemented and if staff are wearing masks through answering survey questions on the business’ page […]

CDC Advice for Employees Potentially Exposed to COVID-19

CDC advises that critical infrastructure workers may be permitted to continue work following potential exposure to COVID-19, provided they remain asymptomatic and additional precautions are implemented to protect them and the community. A potential exposure means being a household contact or having close contact within 6 feet of an individual with confirmed or suspected COVID-19. […]

Massachusetts Voters Pass a Right to Repair Measure, Giving Them Unprecedented Access to Their Car Data

Image Credits: Jackie Niam / Getty Images A ballot measure passed by 75% of voters in Massachusetts has resolved a thorny question that could have widespread implications for the automotive industry: once a person buys a vehicle, they own all of its data. The measure, listed on the ballot as Question 1, amends and broadens a law that […]